Frequently asked questions

Question	What is the currency?
Answer	Turkish Lira is the national currency of Türkiye.

Question	What is the dress code for the event?
Answer	The event is smart casual. In July, the weather can vary, with highs of 29 and lows of 20 degrees Celsius.

Question	How far is the hotel from the airport and how can I arrange transfers?
Answer	There are two international airports in Istanbul: Closest – Istanbul Airport 2nd – Sabiha Gökçen International Airport The hotel is around a 45-minute drive from Istanbul airport, yellow taxis depart from the plaza outside International Arrivals. Most yellow taxis will accept card payment. Uber is also available for use in Türkiye. More information can be found here. Our door / bell team can arrange a yellow taxi at the hotel for guests. If you require private transfers, Hilton Istanbul Bomonti can arrange this for you. Transfers start from €160. Please contact Osman.Keklikdere@Hilton.com +90549 790 3186

Question

How far is the hotel from the airport and how can I arrange transfers?

Answer

There are two international airports in Istanbul:

Closest – Istanbul Airport

2nd – Sabiha Gökçen International Airport

The hotel is around a 45-minute drive from Istanbul airport, yellow taxis depart from the plaza outside International Arrivals. Most yellow taxis will accept card payment. Uber is also available for use in Türkiye. More information can be found here.

Our door / bell team can arrange a yellow taxi at the hotel for guests.

If you require private transfers, Hilton Istanbul Bomonti can arrange this for you. Transfers start from €160. Please contact Osman.Keklikdere@Hilton.com +90549 790 3186

Question	Who is Responsible for making my airline reservations?
Answer	Attendees are responsible for making airline reservations.

Question	What happens if I need to cancel my attendance?
Answer	If for any reason you cannot attend the conference once you have registered, please get in touch.

Question	Do I need a Visa?
Answer	Information on who needs a Visa to enter Türkiye can be found here.

Question	How can I contact Hotel Concierge?
Answer	You can contact the concierge team directly – Osman.Keklikdere@Hilton.com +90549 790 3186

Question

How can I contact Hotel Concierge?

Answer

You can contact the concierge team directly – Osman.Keklikdere@Hilton.com +90549 790 3186

Question	What shops/sites are near to the hotel?
Answer	Cevahir Shopping Center/ Zorlu Shopping Centre are both close by. More details can be found here.

Question	What's the tipping process?
Answer	The global rules are applicable.

Question	Will the hotel have toothbrush / toothpaste if I have forgotten mine?
Answer	Yes, the hotel can provide.

Question	Can I exchange money at the hotel?
Answer	Unfortunately, no. There are some ATM machines at the hotel, it is possible to exchange money via those.

Question	Does the hotel have WiFi available?
Answer	Yes, the hotel has free wifi.

Question	What happens if my flight is cancelled?
Answer	There will be room cancellation charge and according to our contract, this will be covered by Hilton. Attendees are responsible for their own flights.

Question	What is 'Thank you' in Turkish?
Answer	Good Morning – Günaydın Welcome – Hoş Geldiniz Thank you – Teşekkürler

Question

What is 'Thank you' in Turkish?

Answer

Good Morning – Günaydın

Welcome – Hoş Geldiniz

Thank you – Teşekkürler

Question	What should I do if I hear a fire alarm during my stay?
Answer	There are no plans for a fire drill over the event days. In the event of the drill sounding, please follow hotel updates.

Question	Who should I advise of any special dietary requirements?
Answer	Please mention this when you register so we can capture all information. If you have forgotten to mention this when registering, please get in touch.